Customer Support Executive
PLN World Family is hiring a Customer Support Executive based in Pune Division, Maharashtra. This role involves handling customer queries and delivering effective support solutions.
About the role
PLN World Family is looking for a dedicated Customer Support Executive to join their team in Pune Division, Maharashtra. The ideal candidate will be responsible for managing customer interactions and ensuring a high standard of service delivery.
In this role, the selected candidate will serve as a primary point of contact for customers, addressing their concerns promptly and professionally. Strong communication skills and a customer-first mindset are essential for success in this position.
- Handle inbound and outbound customer queries
- Provide timely and accurate resolutions to customer issues
- Maintain records of customer interactions and follow-ups
- Collaborate with internal teams to escalate and resolve complex concerns
This is an opportunity to build a rewarding career in customer service with a growing organisation. Candidates with a passion for helping people and strong interpersonal skills are encouraged to apply.