Customer Support Executive
A customer-facing support role based in Pune, Maharashtra, focused on resolving client queries and delivering a high standard of service experience.
About the role
The employer is looking for a Customer Support Executive to join their team in Pune, Maharashtra. This is a customer-facing position that requires a proactive individual capable of handling client interactions professionally and efficiently.
The selected candidate will be responsible for addressing customer queries, providing timely resolutions, and maintaining a positive experience throughout every interaction. Strong communication skills and a solution-oriented mindset are essential for success in this role.
- Handle inbound and outbound customer interactions across available channels
- Resolve queries and complaints in a prompt and professional manner
- Maintain accurate records of customer interactions and follow-ups
- Collaborate with internal teams to ensure seamless service delivery
This opportunity is suited to candidates who are passionate about customer service and are looking to build or advance their career in a support-focused environment in Pune.