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Customer Service Specialist
Posted 1h ago
IndiaOnsite Full-time Any experience Competitive
A Customer Service Specialist role is open at a tech solutions firm in the Greater Kolkata Area, focused on delivering responsive and effective support to customers.
About the role
This position is with a technology solutions company based in the Greater Kolkata Area, seeking a dedicated Customer Service Specialist to join their team.
The successful candidate will be responsible for handling customer interactions, resolving queries, and ensuring a high standard of service delivery across all touchpoints.
- Engage with customers to address inquiries and resolve issues in a timely manner
- Maintain accurate records of customer interactions and follow-ups
- Collaborate with internal teams to ensure customer satisfaction
- Uphold company service standards and contribute to continuous improvement
This is an opportunity for a customer-focused professional to grow within a tech-driven environment in Kolkata.