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Customer Service Specialist

Posted 1h ago
IndiaOnsite Full-time Any experience Competitive

A Customer Service Specialist role is open at a tech solutions firm in the Greater Kolkata Area, focused on delivering responsive and effective support to customers.

About the role

This position is with a technology solutions company based in the Greater Kolkata Area, seeking a dedicated Customer Service Specialist to join their team.

The successful candidate will be responsible for handling customer interactions, resolving queries, and ensuring a high standard of service delivery across all touchpoints.

  • Engage with customers to address inquiries and resolve issues in a timely manner
  • Maintain accurate records of customer interactions and follow-ups
  • Collaborate with internal teams to ensure customer satisfaction
  • Uphold company service standards and contribute to continuous improvement

This is an opportunity for a customer-focused professional to grow within a tech-driven environment in Kolkata.