Customer Service Representative – Jewellery Retail
Join a leading jewellery retail brand in Kolkata as a Customer Service professional, delivering exceptional in-store experiences to customers across gold and diamond product lines.
About the role
This is a Customer Service role based in Kolkata, West Bengal, with a prominent jewellery retail organisation known for its gold and diamond collections. The position is suited to candidates who are passionate about delivering high-quality customer interactions in a retail environment.
The successful candidate will be responsible for assisting customers throughout their in-store journey, addressing queries related to jewellery products, and ensuring a positive and memorable shopping experience. Strong interpersonal and communication skills are essential for this role.
Candidates who thrive in customer-facing positions and have an interest in the jewellery or luxury retail sector are encouraged to apply. Prior experience in customer service or retail is considered advantageous.