Customer Service Representative
The employer is looking for a Customer Service Representative based in Trivandrum, Kerala. This role involves handling customer interactions and delivering quality support.
About the role
The employer is seeking a dedicated Customer Service Representative to join their team in Trivandrum, Kerala. The successful candidate will be responsible for managing customer communications and ensuring a positive experience at every touchpoint.
This position is suited to individuals who are comfortable engaging with customers, resolving queries efficiently, and maintaining a professional and helpful demeanour throughout all interactions.
- Handle inbound and outbound customer interactions
- Resolve customer queries and concerns in a timely manner
- Maintain accurate records of customer communications
- Collaborate with internal teams to ensure customer satisfaction
Candidates with strong communication skills and a customer-first mindset are encouraged to apply for this opportunity based in Trivandrum, Kerala.