Customer Service Representative
VAS Global is hiring a Customer Service Representative based in Trivandrum, Kerala. This role involves supporting customers and delivering high-quality service solutions.
About the role
VAS Global is seeking a dedicated Customer Service Representative to join its team in Trivandrum, Kerala. The successful candidate will serve as a primary point of contact for customers, addressing inquiries and ensuring a positive experience at every interaction.
The role requires strong communication skills, a customer-first mindset, and the ability to handle queries efficiently and professionally. The representative will work to resolve issues promptly while maintaining a high standard of service.
- Respond to customer inquiries via appropriate communication channels
- Resolve complaints and escalate issues when necessary
- Maintain accurate records of customer interactions
- Collaborate with internal teams to ensure customer satisfaction
This is an excellent opportunity for individuals who are passionate about customer engagement and looking to grow within a professional service environment in Trivandrum.