Customer Service Representative
VAS Global is hiring a Customer Service Representative based in Trivandrum, Kerala. This role involves supporting customers and delivering quality service solutions.
About the role
VAS Global is looking for a dedicated Customer Service Representative to join their team in Trivandrum, Kerala. The successful candidate will serve as a primary point of contact for customers, ensuring their queries and concerns are handled professionally and efficiently.
The role requires strong communication skills and a customer-first mindset. The representative will be expected to resolve issues promptly, maintain accurate records of interactions, and contribute to a positive overall customer experience.
- Handle inbound and outbound customer interactions
- Resolve queries and escalate issues where necessary
- Maintain detailed and accurate records of customer communications
- Collaborate with internal teams to ensure timely resolution of concerns
This is an opportunity to build a career in customer service with an established organization. Candidates who are proactive, empathetic, and solution-oriented are encouraged to apply.