Customer Service Representative
VAS Global is hiring a Customer Service Representative based in Trivandrum, Kerala. This role involves handling customer interactions and delivering prompt, effective support.
About the role
VAS Global is looking for a dedicated Customer Service Representative to join their team in Trivandrum, Kerala. The successful candidate will serve as a primary point of contact for customers, ensuring a positive experience through timely and professional communication.
In this role, the representative will be responsible for addressing customer queries, resolving issues efficiently, and maintaining high standards of service quality. The position requires strong interpersonal skills and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Respond to customer inquiries through appropriate channels
- Resolve complaints and concerns in a professional manner
- Maintain accurate records of customer interactions
- Collaborate with internal teams to ensure customer satisfaction
This is an opportunity to build a career in customer service with an established organisation. Candidates based in or willing to work from Trivandrum, Kerala are encouraged to apply.