Customer Service Representative

VAS Global is looking for a dedicated Customer Service Representative to join their team in Trivandrum, Kerala. The successful candidate will serve as a primary point of contact for customers, ensuring their queries and concerns are addressed promptly and professionally.

In this role, the representative will be responsible for maintaining high standards of customer satisfaction through clear communication and efficient problem resolution. The position requires a customer-first mindset and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound customer interactions across relevant channels
• Resolve customer queries and complaints in a timely and professional manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with internal teams to ensure seamless customer experience

Candidates with strong interpersonal skills, a proactive attitude, and a genuine commitment to customer service are encouraged to apply for this opportunity at VAS Global's Trivandrum office.