Customer Service Representative

VAS Global is looking for a dedicated Customer Service Representative to join its team in Trivandrum, Kerala. The successful candidate will serve as a primary point of contact for customers, ensuring their queries and concerns are addressed promptly and professionally.

The role demands strong communication skills and a customer-first mindset, with a focus on maintaining high satisfaction levels across all interactions.

• Respond to customer inquiries via appropriate communication channels
• Resolve issues efficiently while maintaining a positive customer experience
• Collaborate with internal teams to ensure timely resolution of escalated matters
• Maintain accurate records of customer interactions and outcomes

This is an opportunity to build a meaningful career in customer service within a professional and supportive environment at VAS Global's Trivandrum office.