Customer Service Representative
VAS Global is hiring a Customer Service Representative based in Trivandrum, Kerala. This role involves handling customer interactions and delivering quality support.
About the role
VAS Global is looking for a dedicated Customer Service Representative to join their team in Trivandrum, Kerala. The successful candidate will serve as a primary point of contact for customers, ensuring their queries and concerns are addressed promptly and professionally.
The role requires strong communication skills and a customer-first mindset. The representative will be expected to maintain high standards of service quality while managing interactions across relevant channels.
- Handle inbound and outbound customer interactions
- Resolve customer queries and concerns effectively
- Maintain accurate records of customer communication
- Collaborate with internal teams to ensure customer satisfaction
This is an opportunity to build a career in customer service with an established organisation. Candidates with a passion for helping customers and a proactive approach to problem-solving are encouraged to apply.