Customer Service Representative

The employer is looking for a dedicated Customer Service Representative to join their team in Mohali district, India. The successful candidate will serve as a primary point of contact for customers, ensuring a positive experience at every interaction.

Key responsibilities in this role include:

• Handling inbound and outbound customer communications professionally
• Addressing customer queries, concerns, and complaints in a timely manner
• Maintaining accurate records of customer interactions
• Collaborating with internal teams to resolve issues efficiently

The ideal candidate should possess strong communication skills, a customer-first mindset, and the ability to work effectively in a fast-paced environment. Prior experience in a customer service role would be an advantage.