Customer Service Representative

The employer is looking for a motivated Customer Service Representative to join their team in Mohali district, India. The successful candidate will serve as a key point of contact for customers, addressing inquiries and ensuring a positive experience at every interaction.

Key responsibilities include:

• Responding to customer queries in a timely and professional manner
• Resolving issues and escalating complex cases as needed
• Maintaining accurate records of customer interactions
• Collaborating with internal teams to deliver effective solutions

The ideal candidate will possess strong communication skills, a customer-first mindset, and the ability to work effectively in a fast-paced environment. Prior experience in a customer-facing role is an advantage.