Customer Service Representative
The employer is hiring a Customer Service Representative based in Mohali district, India. This role involves delivering quality customer support and resolving client queries effectively.
About the role
The employer is looking for a motivated Customer Service Representative to join their team in Mohali district, India. The successful candidate will serve as a key point of contact for customers, ensuring their concerns are addressed promptly and professionally.
In this role, the representative will be responsible for handling inbound and outbound customer interactions, resolving issues efficiently, and maintaining a high standard of service quality at all times.
Key responsibilities may include:
- Responding to customer queries through various communication channels
- Providing accurate information and timely resolutions
- Maintaining records of customer interactions and follow-ups
- Collaborating with internal teams to ensure customer satisfaction
This is a suitable opportunity for individuals with strong communication skills and a customer-first attitude who are looking to build or advance a career in customer service.