Customer Service Representative

The employer is seeking a Customer Service Representative to join their team in Mohali district, India. This role is central to maintaining positive client relationships and ensuring a high standard of service delivery.

The successful candidate will be responsible for handling customer inquiries, addressing concerns in a timely manner, and providing effective resolutions to ensure customer satisfaction.

• Respond to customer queries through appropriate communication channels
• Maintain accurate records of customer interactions
• Collaborate with internal teams to resolve issues efficiently
• Uphold service quality standards at all times

Candidates with strong communication skills, a customer-first mindset, and the ability to work in a fast-paced environment are encouraged to apply.