Customer Service Executive – Technical Support Center
The employer is looking for a Customer Service Executive to join its Technical Support Center in Kochi, Kerala. The role involves providing technical assistance and resolving customer queries efficiently.
About the role
The employer is seeking a motivated Customer Service Executive to be part of its Technical Support Center based in Kochi, Kerala. The successful candidate will serve as a key point of contact for customers requiring technical assistance, ensuring issues are addressed promptly and professionally.
In this role, the executive will be responsible for handling inbound customer interactions, diagnosing technical problems, and coordinating with relevant teams to deliver timely resolutions. Strong communication skills and a customer-first mindset are essential to succeed in this position.
This is an opportunity to build a career within a well-established organisation that operates at the forefront of the communications and technology sector. Candidates with a background in customer service or technical support are encouraged to apply.