Customer Service Executive – Technical Support Center
The employer is seeking a Customer Service Executive for its Technical Support Center in Kochi, Kerala. The role involves delivering technical assistance and support to customers.
About the role
The employer is looking for a Customer Service Executive to join its Technical Support Center in Kochi, Kerala. This position is suited to candidates who are passionate about resolving customer issues and providing high-quality technical support.
In this role, the selected candidate will be responsible for handling customer queries and technical concerns, ensuring prompt and effective resolution. The position requires strong communication skills and the ability to work in a fast-paced support environment.
- Respond to customer inquiries and technical issues in a timely manner
- Provide accurate information and solutions to customers
- Maintain records of customer interactions and resolutions
- Collaborate with internal teams to escalate and resolve complex issues
Candidates with a background in customer service or technical support and a willingness to work out of Kochi are encouraged to apply for this opportunity.