Customer Service Executive – Technical Support Center

The employer is looking for a motivated and customer-focused professional to join its Technical Support Center as a Customer Service Executive based in Kochi, Kerala. This is an opportunity to be part of a dynamic support team within a leading organisation.

In this role, the selected candidate will be responsible for handling inbound customer interactions, diagnosing technical issues, and providing timely and accurate resolutions. The position demands strong communication skills and a commitment to delivering high-quality service.

Key Responsibilities:

• Respond to customer queries related to technical products or services
• Troubleshoot and resolve technical issues in a professional manner
• Maintain accurate records of customer interactions and resolutions
• Escalate complex issues to the appropriate teams when necessary

Candidates with a background in customer service or technical support and a passion for problem-solving are encouraged to apply for this full-time position in Kochi.