Customer Service Executive – Customer Service Operations
The employer is seeking a Customer Service Executive for its Customer Service Operations team in Chennai, Tamil Nadu. The role involves handling customer interactions and supporting service delivery functions.
About the role
The employer is looking for a motivated Customer Service Executive to join its Customer Service Operations team based in Chennai, Tamil Nadu. This position is suited to individuals with a strong customer-first mindset and a commitment to delivering consistent service quality.
The selected candidate will be responsible for managing customer queries, coordinating with internal teams to resolve issues, and ensuring a smooth operational experience for clients. Attention to detail and effective communication skills are essential for success in this role.
- Handle inbound and outbound customer interactions professionally
- Coordinate with relevant departments to ensure timely issue resolution
- Maintain accurate records of customer interactions and follow-ups
- Contribute to continuous improvement of customer service processes
This is an opportunity to build a career within a structured customer operations environment. Candidates with prior experience in customer service or a related field are encouraged to apply.