Customer Service Executive – Customer Service Operations

The employer is looking for a dedicated Customer Service Executive to be part of its Customer Service Operations function based in Chennai, Tamil Nadu. The selected candidate will play a key role in managing customer interactions and ensuring a high standard of service delivery.

This position is suited to individuals who are passionate about customer satisfaction and possess strong communication and problem-solving skills. The role involves handling customer queries, coordinating with internal teams, and contributing to smooth day-to-day operations.

• Manage and resolve customer queries in a timely and professional manner
• Coordinate with relevant teams to ensure seamless service delivery
• Maintain accurate records of customer interactions and follow-ups
• Contribute to continuous improvement of customer service processes

Candidates with a background in customer service or operations and a proactive approach to problem-solving are encouraged to apply for this opportunity in Chennai.