Customer Service Executive – Customer Service Operations
The employer is seeking a Customer Service Executive for its Customer Service Operations team in Chennai, Tamil Nadu. The role involves handling customer interactions and supporting service delivery functions.
About the role
The employer is looking for a motivated Customer Service Executive to join its Customer Service Operations team based in Chennai, Tamil Nadu. This is an opportunity to be part of a dynamic operations environment focused on delivering high-quality customer support.
The selected candidate will be responsible for managing customer queries, resolving issues in a timely manner, and ensuring a positive customer experience across all touchpoints. The role demands strong communication skills and a customer-first mindset.
- Respond to customer inquiries and resolve concerns efficiently
- Coordinate with internal teams to ensure smooth service delivery
- Maintain accurate records of customer interactions and follow-ups
- Uphold service quality standards and meet operational targets
Candidates with a background in customer service or operations and the ability to work in a fast-paced environment are encouraged to apply. This position is based in Chennai, Tamil Nadu, India.