Customer Service Executive
A Customer Service Executive is sought to deliver effective support and build positive client relationships. This role is based in Kolkata, West Bengal, India.
About the role
The employer is looking for a motivated and communicative individual to join their team as a Customer Service Executive in Kolkata, West Bengal. The successful candidate will serve as a primary point of contact for customers, ensuring their queries and concerns are addressed promptly and professionally.
In this role, the executive will be responsible for maintaining high standards of customer satisfaction by resolving issues efficiently and fostering long-term client relationships. Strong interpersonal and communication skills are essential for success in this position.
- Handle inbound and outbound customer interactions across relevant channels
- Resolve customer queries, complaints, and requests in a timely manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to ensure seamless service delivery
This is an opportunity for a customer-focused professional to grow within a structured environment. Candidates with a passion for service excellence and a proactive attitude are encouraged to apply.