Customer Service Executive
A Customer Service Executive is sought to join the Pune Division team, handling customer interactions and delivering high-quality service support in a professional environment.
About the role
The employer is looking for a motivated and customer-focused professional to fill the role of Customer Service Executive at its Pune Division. The successful candidate will be responsible for managing customer queries, resolving concerns promptly, and ensuring a positive experience at every touchpoint.
This role requires strong communication skills, a proactive attitude, and the ability to work effectively within a team-oriented environment. The ideal candidate should be comfortable handling a variety of customer interactions and maintaining accurate records of service activities.
- Respond to customer inquiries in a timely and professional manner
- Resolve complaints and escalate issues where necessary
- Maintain accurate documentation of customer interactions
- Collaborate with internal teams to ensure seamless service delivery
This is an opportunity for a dedicated individual to grow within a structured customer service function and contribute meaningfully to the organisation's service standards.