Customer Service Executive
Senco Gold and Diamonds is hiring a Customer Service professional in Kolkata, West Bengal. The role involves delivering excellent service experiences to customers in a leading jewellery retail environment.
About the role
Senco Gold and Diamonds, one of India's well-established jewellery retail brands, is looking for a dedicated Customer Service professional to join its team in Kolkata, West Bengal.
The selected candidate will be responsible for engaging with customers, addressing their queries, and ensuring a positive in-store or service experience consistent with the brand's standards.
- Provide prompt and courteous assistance to customers
- Handle customer inquiries, concerns, and feedback effectively
- Support the store team in maintaining high service quality
- Build and sustain positive relationships with customers
This is an opportunity to be part of a reputed jewellery retail organisation with a strong presence across India. Candidates with a customer-focused attitude and good communication skills are encouraged to apply.