Customer Service Executive
Senco Gold and Diamonds is hiring a Customer Service professional at its Kolkata, West Bengal location. The role involves delivering exceptional service to customers in a retail jewellery environment.
About the role
Senco Gold and Diamonds is looking for a dedicated Customer Service professional to join its team in Kolkata, West Bengal. The successful candidate will be responsible for ensuring a high-quality experience for every customer who walks through the door.
This role sits within a well-established jewellery retail brand and offers the opportunity to work in a customer-facing capacity, handling queries, assisting with purchases, and maintaining strong relationships with clientele.
- Engage with customers and address their queries promptly and professionally
- Support the sales team in delivering a seamless in-store experience
- Maintain up-to-date knowledge of products and services offered
- Uphold the brand's standards of service excellence at all times
Candidates with a background in retail or customer-facing roles, strong communication skills, and a passion for delivering excellent service are encouraged to apply.