Customer Relationship Manager
Aditya Birla Capital is looking for a Customer Relationship Manager based in Thrissur, Kerala. The role focuses on managing and nurturing client relationships within the financial services sector.
About the role
Aditya Birla Capital is seeking a dedicated Customer Relationship Manager to join its team in Thrissur, Kerala. This position is central to maintaining strong client connections and delivering a high standard of service to customers across the company's financial products and offerings.
The selected candidate will be responsible for building and managing relationships with existing and prospective clients, understanding their financial needs, and ensuring satisfaction with the company's services. A customer-first approach and strong communication skills are essential for success in this role.
Key responsibilities include:
- Managing and growing a portfolio of client relationships
- Identifying customer needs and recommending appropriate financial solutions
- Ensuring timely resolution of client queries and concerns
- Collaborating with internal teams to deliver a seamless customer experience
This is an opportunity to be part of one of India's leading diversified financial services groups, working in a dynamic and client-focused environment in Thrissur, Kerala.