Customer Lifecycle Management
MakeMyTrip is hiring for a Customer Lifecycle Management role based in Gurgaon, Haryana. The position focuses on managing and optimising the end-to-end customer journey.
About the role
The employer is seeking a professional for a Customer Lifecycle Management position at its Gurgaon, Haryana office. This role sits within the customer engagement function and is responsible for overseeing strategies that span the full lifecycle of the customer relationship.
The selected candidate will be expected to work on initiatives that drive customer acquisition, retention, and long-term loyalty. A strong understanding of customer behaviour, data-driven decision-making, and cross-functional collaboration will be central to success in this role.
Candidates interested in this opportunity are encouraged to review the complete job description on the employer's official careers page or the original listing for full details on requirements, responsibilities, and compensation.