Customer Lifecycle Management
This role focuses on managing the customer lifecycle at a leading online travel platform, based out of Gurgaon, Haryana. The position involves driving strategies to engage, retain, and grow the customer base.
About the role
This is a Customer Lifecycle Management role based in Gurgaon, Haryana, with a prominent online travel and hospitality platform. The position sits within a team focused on understanding and improving the end-to-end customer journey.
The core responsibility of this role is to develop and execute strategies that address each stage of the customer lifecycle — from acquisition and onboarding through to engagement, retention, and reactivation. The ideal candidate will be data-driven and comfortable working cross-functionally to deliver measurable outcomes.
Candidates interested in this opportunity are encouraged to review the full job description on the employer's official careers page or LinkedIn profile for complete details on responsibilities, qualifications, and compensation.