Customer Lifecycle Management
The employer is seeking a Customer Lifecycle Management professional based in Gurgaon, Haryana, to drive customer engagement and retention strategies across key touchpoints.
About the role
The employer is looking for a motivated and analytical professional to join their team in Gurgaon, Haryana, in the role of Customer Lifecycle Management. This position sits at the intersection of data, strategy, and customer experience, focusing on managing and optimising the end-to-end customer journey.
The selected candidate will be responsible for developing and executing lifecycle marketing initiatives aimed at improving customer acquisition, engagement, and long-term retention. Working cross-functionally, the role requires close collaboration with product, marketing, and data teams to deliver personalised and impactful customer communications.
- Role: Customer Lifecycle Management
- Location: Gurgaon, Haryana, India
- Function: Customer engagement, retention, and lifecycle strategy
Candidates with a strong background in CRM, lifecycle marketing, or customer analytics are encouraged to apply. This is an opportunity to contribute meaningfully to a fast-paced, customer-centric organisation.