Customer Email Support Executive

The employer is looking for a Customer Email Support Executive to join their team. The role centres on managing customer communications through email, providing accurate information, and ensuring a high standard of service at every interaction.

The ideal candidate will be responsible for:

• Responding to customer emails promptly and professionally
• Resolving customer queries, complaints, and requests in a timely manner
• Maintaining accurate records of customer interactions and follow-ups
• Coordinating with internal teams where necessary to ensure issue resolution

Candidates should possess strong written communication skills in English, a customer-first attitude, and the ability to manage multiple email threads simultaneously. Prior experience in a customer support or email handling role will be an advantage.