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Customer Email Support Executive
Posted 2h ago
IndiaOnsite Full-time Any experience Competitive
This role involves handling customer queries and support requests exclusively through email communication. The position is based in Hyderabad, Telangana, India.
About the role
The Customer Email Support Executive is responsible for managing inbound customer communications via email, ensuring timely and professional responses to queries, concerns, and support requests.
The role requires a candidate who can maintain clear, accurate, and courteous written communication while working to resolve customer issues efficiently and in line with company standards.
Key responsibilities may include:
- Responding to customer emails promptly and professionally
- Resolving customer queries and escalating complex issues where necessary
- Maintaining accurate records of customer interactions
- Collaborating with internal teams to ensure customer satisfaction
Candidates interested in a customer-facing support role with a focus on written communication are encouraged to apply for this position based in Hyderabad, Telangana.