Customer Contact Communications New Associate – Messaging
An entry-level associate role focused on customer contact communications through messaging channels, based in Gurugram, Haryana.
About the role
This is an entry-level position within the Customer Contact Communications function, specialising in messaging-based customer interactions. The role is suited to candidates looking to begin or develop a career in customer engagement and digital communications support.
The associate will be responsible for handling customer queries and communications through messaging platforms, ensuring timely, accurate, and professional responses in line with established service standards.
- Role Type: New Associate (entry-level)
- Function: Customer Contact Communications
- Channel Focus: Messaging
- Work Location: Gurugram, Haryana
Candidates with strong written communication skills, attention to detail, and a customer-first mindset are encouraged to apply. This role offers an opportunity to build foundational experience in a structured, professional environment within a large global organisation.