Customer Contact Communications Associate – Voice
An entry-level voice process role focused on customer contact and communications. The position involves handling inbound or outbound customer interactions as part of a structured support function.
About the role
This is an associate-level opportunity within the Customer Contact and Communications domain, specifically aligned to voice-based operations. The role is suited to candidates who are beginning their professional journey and are looking to build a career in customer engagement and business process services.
The selected candidate will be responsible for managing customer interactions over voice channels, ensuring timely and accurate resolution of queries while maintaining a high standard of communication and service quality.
- Role Type: New Associate (Entry Level)
- Process: Voice
- Domain: Customer Contact and Communications
- Work Location: Bengaluru, Karnataka
Candidates with strong verbal communication skills, a customer-first mindset, and the ability to work in a dynamic, process-driven environment are encouraged to apply.