Customer Contact Communications Associate – Voice
A Customer Contact Communications Associate – Voice role focused on handling inbound and outbound voice interactions, delivering effective customer support and communication solutions.
About the role
This is an entry-level associate position within the Customer Contact Communications – Voice domain. The role is designed for candidates looking to build a career in customer-facing voice operations, working within a structured and process-driven environment.
The associate will be responsible for managing voice-based customer interactions, ensuring queries are addressed accurately and efficiently. Strong verbal communication skills and a customer-first mindset are essential to succeed in this role.
- Role Type: New Associate (Entry Level)
- Work Mode: Voice Process
- Function: Customer Contact & Communications
- Location: Bengaluru, Karnataka, India
Candidates with good spoken English skills, a willingness to work in rotational shifts, and a keen interest in customer service operations are encouraged to apply for this opportunity.