Customer Contact Communications Associate – Messaging
An entry-level messaging associate role focused on customer contact communications, based in Gurugram, Haryana. Suitable for candidates looking to begin a career in customer-facing communication functions.
About the role
This is an entry-level position within the customer contact communications function, specialising in messaging-based customer interactions. The role is based in Gurugram, Haryana, India.
The associate will be responsible for handling customer communications through messaging channels, supporting timely and accurate responses to customer queries and concerns.
Key expectations for this role include:
- Managing customer interactions via messaging platforms
- Maintaining quality and consistency in written communication
- Collaborating with team members to meet customer service objectives
This position is suited to candidates who are at the start of their professional journey and are keen to build expertise in customer contact and communications within a structured environment.