Customer Contact Communications Associate – Messaging
An entry-level associate role focused on customer contact communications via messaging channels. The position is based in Gurugram, Haryana.
About the role
This is a New Associate level opportunity within the Customer Contact Communications function, specialising in messaging-based customer interactions. The role is suited to candidates looking to begin or develop their career in customer communication and contact centre operations.
The selected candidate will be responsible for handling customer queries and communications through messaging platforms, ensuring timely, accurate, and professional responses in line with established service standards.
- Role type: New Associate (entry level)
- Function: Customer Contact Communications – Messaging
- Work location: Gurugram, Haryana
Candidates with strong written communication skills, attention to detail, and a customer-first mindset are encouraged to apply. Prior experience in a messaging or contact centre environment may be advantageous but is not stated as a requirement.