Customer Contact Communications Associate – Messaging
A new associate opportunity in customer contact communications with a focus on messaging-based support. The role is based in Gurugram, Haryana.
About the role
This is an entry-level position within the customer contact communications function, specialising in messaging-based customer interactions. The successful candidate will be responsible for handling customer queries and communications through messaging channels, ensuring timely and accurate responses.
The role requires strong written communication skills and the ability to manage multiple conversations simultaneously while maintaining a high standard of customer service. Candidates should be comfortable working in a fast-paced, process-driven environment.
- Role Type: New Associate (Entry Level)
- Function: Customer Contact Communications – Messaging
- Work Mode: Office-based, Gurugram, Haryana
This position is well-suited to candidates who are looking to begin their career in customer service or business process operations and are eager to develop their communication and problem-solving skills within a structured professional environment.