Customer Contact Communications Associate – Messaging

This is an associate-level position within the customer contact communications function, with a specialisation in messaging-based support channels.

The role is suited to candidates looking to begin or develop their career in customer communications, working within a structured contact centre or BPO environment.

Key focus areas include:

• Handling customer interactions through messaging platforms
• Delivering clear, accurate, and timely written communication
• Supporting customer contact operations as part of a wider team

This is an entry-level or new-joiner position based out of Gurugram, Haryana, India.