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Customer Contact Communications Associate – Messaging

Posted 18d ago
IndiaOnsite Full-time Any experience Competitive

An opportunity for a new associate to join a customer contact communications team in a messaging-focused role based in Gurugram, Haryana.

About the role

This position is open for a Customer Contact Communications New Associate – Messaging based in Gurugram, Haryana. The role sits within a customer contact operations function and focuses on delivering support and communication through messaging channels.

The successful candidate will be responsible for handling customer interactions via text-based messaging platforms, ensuring timely, accurate, and professional responses in line with established service standards.

  • Role type: New Associate
  • Function: Customer Contact Communications
  • Channel focus: Messaging
  • Work location: Gurugram, Haryana, India

This is a suitable opportunity for candidates looking to begin or develop their career in customer service operations, particularly within a structured, process-driven environment that handles high-volume messaging-based customer engagement.