CRM - Deputy Manager (Ambikapur)
The employer is seeking a Deputy Manager for its Customer Relationship Management function based in Ambikapur, Chhattisgarh. The role focuses on managing and deepening client relationships within the region.
About the role
The employer is hiring a Deputy Manager – CRM to be stationed at its Ambikapur office in Chhattisgarh. This is a client-facing role within the customer relationship management vertical, responsible for building and maintaining strong relationships with customers in the local market.
The selected candidate will be expected to engage proactively with existing and prospective clients, understand their financial needs, and ensure high levels of customer satisfaction and retention. The role demands strong interpersonal skills and a sound understanding of financial products and services.
Key responsibilities include:
- Managing a portfolio of customers and nurturing long-term relationships
- Identifying cross-sell and upsell opportunities based on customer profiles
- Coordinating with internal teams to resolve customer queries and service requests in a timely manner
- Achieving assigned business targets and contributing to regional growth objectives
This position is well-suited for a motivated finance professional with prior experience in customer relationship management or sales, who is looking to grow within a structured and reputed organisation.