Community Moderator – Tier 1 / Tier 2
An opening exists for a Tier 1/Tier 2 Community Moderator based in Hyderabad, Telangana. The role involves moderating online community spaces across one or more support tiers.
About the role
The employer is looking for a Community Moderator to join its team in Hyderabad, Telangana. This position is classified at the Tier 1 and/or Tier 2 level, indicating responsibilities that span both frontline and escalated community management functions.
The core focus of the role is moderating online communities, ensuring that interactions remain constructive, policy-compliant, and aligned with community guidelines. The moderator is expected to handle user queries, flag or escalate issues as appropriate, and maintain a safe and engaging environment for community members.
Candidates interested in this role should have a background in community management, content moderation, or a related field, along with strong communication skills and the ability to work effectively within defined moderation frameworks.