Cluster Manager – Amazon NOW
Amazon is hiring a Cluster Manager for its Amazon NOW quick-commerce division in the Greater Lucknow area. This role involves overseeing cluster-level operations to ensure fast and efficient delivery performance.
About the role
Amazon is looking for a Cluster Manager to join its Amazon NOW team in the Greater Lucknow area. This position sits within Amazon's rapid-delivery business and requires a hands-on leader capable of managing operations across multiple locations within an assigned cluster.
The Cluster Manager will be responsible for ensuring smooth day-to-day functioning of the cluster, maintaining delivery standards, and driving operational efficiency. The role demands strong coordination across teams and a focus on meeting customer promise metrics consistently.
Key responsibilities include:
- Overseeing end-to-end cluster operations for Amazon NOW
- Managing and mentoring on-ground teams to achieve performance targets
- Monitoring key operational metrics and implementing corrective actions as needed
- Coordinating with cross-functional stakeholders to resolve bottlenecks
This is an opportunity to be part of Amazon's fast-growing quick-commerce vertical in one of India's major urban markets. Candidates with a background in logistics, supply chain, or last-mile delivery operations are encouraged to apply.