Cluster Manager – Amazon NOW
Amazon is hiring a Cluster Manager for its Amazon NOW quick-commerce division, based in the Greater Lucknow area. The role involves overseeing cluster-level operations to ensure fast and efficient delivery.
About the role
Amazon is looking for a Cluster Manager to join its Amazon NOW team in the Greater Lucknow area. This role sits within Amazon's quick-commerce vertical, which focuses on ultra-fast delivery of everyday essentials to customers.
The Cluster Manager will be responsible for managing operations across a defined cluster of delivery stations or dark stores, ensuring that speed, quality, and customer experience targets are consistently met.
- Oversee day-to-day cluster operations for Amazon NOW
- Drive performance metrics including delivery speed, accuracy, and customer satisfaction
- Manage and develop on-ground operational teams
- Coordinate with cross-functional stakeholders to resolve bottlenecks and scale operations
This is an opportunity to be part of one of Amazon's fastest-growing business segments in India, operating in a dynamic, high-growth environment in the Lucknow region.