Cluster Manager – Amazon NOW
Amazon is hiring a Cluster Manager for its Amazon NOW quick-commerce service in the Greater Lucknow area. This role involves overseeing cluster-level operations to ensure fast and efficient last-mile delivery.
About the role
Amazon is looking for a Cluster Manager to join its Amazon NOW team in the Greater Lucknow region. Amazon NOW is the company's rapid-delivery service, and this position plays a central role in keeping those operations running smoothly at the cluster level.
The Cluster Manager will be responsible for managing day-to-day operations across multiple delivery stations or dark stores within an assigned cluster. This includes overseeing staffing, maintaining delivery performance metrics, and ensuring service-level standards are consistently met.
- Manage and coordinate operations across delivery nodes within the cluster
- Monitor key performance indicators and drive continuous improvement
- Lead, train, and support on-ground operations teams
- Ensure compliance with Amazon's operational and safety standards
- Collaborate with cross-functional teams to resolve bottlenecks and scale capacity
This is an opportunity to be part of one of Amazon's fastest-growing business verticals in India, working in a dynamic, high-accountability environment that rewards operational excellence and leadership.