Cluster Manager – Amazon NOW
Amazon is hiring a Cluster Manager for its Amazon NOW quick-commerce division, based in the Greater Lucknow area. The role involves overseeing cluster-level operations to ensure fast and efficient last-mile delivery.
About the role
Amazon NOW is seeking an experienced Cluster Manager to lead and manage operations across a defined cluster in the Greater Lucknow area. This role sits within Amazon's rapid-delivery business and is central to ensuring smooth, timely fulfilment for customers in the region.
The Cluster Manager will be responsible for end-to-end operational oversight across multiple delivery stations or dark stores within the assigned cluster. Key responsibilities include managing on-ground teams, monitoring delivery metrics, resolving escalations, and driving continuous process improvements to meet speed and quality benchmarks.
The ideal candidate will bring strong people-management skills, a data-driven mindset, and hands-on experience in logistics, supply chain, or last-mile delivery operations. The ability to work in a fast-paced, high-growth environment and coordinate across cross-functional teams is essential.
- Role: Cluster Manager – Amazon NOW
- Business Unit: Amazon NOW (Quick Commerce)
- Location: Greater Lucknow Area
- Key Focus: Last-mile delivery operations, team management, and performance optimisation