Cluster Manager – Amazon NOW
Amazon is hiring a Cluster Manager for its Amazon NOW quick-commerce operation in the Greater Lucknow area. This role involves overseeing cluster-level operations to ensure fast, reliable delivery performance.
About the role
Amazon is looking for a Cluster Manager to join its Amazon NOW team in the Greater Lucknow area. This position sits within Amazon's quick-commerce vertical, which focuses on ultra-fast delivery of everyday essentials to customers.
The Cluster Manager will be responsible for managing operations across a defined cluster of delivery stations or dark stores, ensuring that speed, quality, and efficiency targets are consistently met. The role requires strong on-ground leadership and the ability to coordinate across multiple operational touchpoints.
- Oversee day-to-day cluster operations for Amazon NOW in the Greater Lucknow region
- Drive performance metrics including delivery speed, order accuracy, and customer satisfaction
- Lead and manage frontline teams across the assigned cluster
- Identify operational bottlenecks and implement process improvements
This is an opportunity to be part of Amazon's rapidly growing instant-delivery business in one of India's key urban markets. Candidates with a background in last-mile logistics, operations management, or supply chain are encouraged to apply.