Cluster Manager – Amazon NOW
Amazon is hiring a Cluster Manager for its Amazon NOW quick-commerce operations in the Greater Lucknow area. The role involves overseeing cluster-level operations and driving performance across multiple fulfilment points.
About the role
Amazon is looking for a Cluster Manager to join its Amazon NOW team, based in the Greater Lucknow area. This position is part of Amazon's fast-growing quick-commerce vertical, which focuses on rapid, on-demand delivery to customers.
The Cluster Manager will be responsible for managing operations across a defined cluster of fulfilment locations, ensuring efficiency, quality, and service standards are consistently met. The role demands strong operational oversight and the ability to coordinate across multiple sites simultaneously.
- Manage day-to-day operations across a cluster of Amazon NOW fulfilment nodes
- Monitor and drive key performance metrics including speed, accuracy, and customer satisfaction
- Lead and develop on-ground operational teams
- Identify process gaps and implement improvements to enhance overall cluster performance
- Collaborate with cross-functional stakeholders to ensure seamless operations
This is an opportunity to be part of a high-growth, fast-paced environment at one of the world's leading e-commerce and logistics companies. Candidates with a strong background in operations management and a passion for customer-centric delivery are encouraged to apply.