Cluster Manager – Amazon NOW
Amazon is hiring a Cluster Manager for its Amazon NOW quick-commerce operations in the Greater Lucknow area. The role involves overseeing cluster-level operations and driving performance across fulfilment locations.
About the role
Amazon is looking for a Cluster Manager to join its Amazon NOW team, based in the Greater Lucknow area. This position sits within Amazon's fast-growing quick-commerce vertical, which focuses on rapid delivery of everyday essentials to customers.
The Cluster Manager will be responsible for managing operations across multiple fulfilment nodes within an assigned cluster. This includes ensuring smooth day-to-day functioning, maintaining service levels, and driving operational efficiency at scale.
Key responsibilities are expected to include:
- Overseeing end-to-end cluster operations for Amazon NOW
- Managing and developing on-ground operations teams
- Monitoring key performance metrics and implementing corrective actions
- Coordinating with cross-functional stakeholders to resolve operational challenges
Candidates with a background in operations management, logistics, or supply chain — particularly within e-commerce or quick-commerce environments — are encouraged to apply. Strong leadership, analytical, and problem-solving skills will be essential for success in this role.