Cluster Manager – Amazon NOW
Amazon is hiring a Cluster Manager for its Amazon NOW quick-commerce division, based in the Greater Lucknow area. The role involves overseeing cluster-level operations to ensure fast, efficient last-mile delivery.
About the role
Amazon is looking for a Cluster Manager to join its Amazon NOW team in the Greater Lucknow area. This position sits within Amazon's quick-commerce vertical and carries responsibility for managing operations across a defined cluster of delivery stations or dark stores.
The Cluster Manager will be expected to drive operational excellence, maintain delivery speed and accuracy, and ensure that performance metrics are consistently met across the cluster. The role requires strong on-ground leadership and the ability to coordinate across multiple teams simultaneously.
Key responsibilities and requirements include:
- Overseeing day-to-day cluster operations for Amazon NOW
- Monitoring and improving last-mile delivery performance
- Managing and developing frontline operations teams
- Ensuring compliance with Amazon's operational standards and processes
- Identifying bottlenecks and implementing process improvements
This is an opportunity to be part of Amazon's rapidly growing quick-commerce business in one of India's major urban markets. Candidates with a background in logistics, supply chain, or operations management are encouraged to apply.