Cluster Manager – Amazon NOW
Amazon is hiring a Cluster Manager for its Amazon NOW quick-commerce division, based in the Greater Lucknow area. The role involves overseeing cluster-level operations to ensure fast and efficient order fulfilment.
About the role
Amazon is looking for an experienced Cluster Manager to join its Amazon NOW team in the Greater Lucknow area. This position sits within Amazon's quick-commerce vertical, which focuses on ultra-fast delivery of everyday essentials to customers.
The Cluster Manager will be responsible for managing operations across a defined cluster of fulfilment or delivery nodes. This includes driving performance metrics, ensuring operational efficiency, and maintaining service quality standards across the assigned area.
Key responsibilities typically associated with this role include:
- Overseeing day-to-day cluster operations and coordinating with on-ground teams
- Monitoring key performance indicators and implementing corrective actions where needed
- Ensuring timely and accurate order fulfilment in line with Amazon NOW's delivery commitments
- Managing stakeholder relationships and driving continuous process improvement
This is an opportunity to be part of a fast-growing segment within one of the world's leading e-commerce organisations, contributing directly to Amazon's rapid delivery ambitions in the Lucknow region.